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Frequently asked questions

Honest answers,
without detours.

The questions asked most often, answered briefly and clearly. Can’t find yours? Feel free to send a message.

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Massages and facial treatments

Which massages do you offer?

A full-body relaxation massage, facial massage, head massage, hand massage and foot massage. Each massage has its own page with details.

Is a massage a medical treatment?

No. The massages at Glow by Dilek are meant to help you relax. If you have complaints, an injury or a condition, check with your GP first.

What happens during facial care with steam?

Dilek first discusses your skin and whether steam is suitable for you. Steam is used at a comfortable distance and is never required; the other steps are agreed beforehand.

About waxing

How long does my hair need to be for waxing?

At least 0.5 cm, roughly the length of a grain of rice. That is usually two to four weeks after shaving. If the hair is much longer, it will be trimmed first.

Does waxing hurt?

You feel a short, sharp sensation that fades quickly. How it feels differs per person and per area; the first time is usually the most sensitive. With regular waxing hair often grows back finer, and many people find it less intense afterwards.

How long does my skin stay smooth?

Usually three to five weeks, depending on your hair growth and the area. Because the hair is removed from the root, it grows back more slowly and softly than after shaving.

Is waxing the same as ‘harsen’?

Yes. In the Netherlands both words are used for removing hair with wax. The hair is removed from the root, so the result lasts for weeks.

How often should I wax?

For most areas, every four to six weeks is a comfortable rhythm. Try not to shave in between: regular waxing keeps your hair growth in the same phase and often gives a more even result.

Skin and safety

When should I not wax?

Not on burnt, irritated or damaged skin, with cuts or inflammation, and not shortly after a peel or laser treatment. If you use prescription retinoids or recently completed a course of isotretinoin, waxing is not suitable. Unsure? Consult your doctor first and always mention it beforehand.

How do I prevent ingrown hairs?

From two days after the treatment, exfoliate gently and regularly and keep your skin supple. Loose clothing in the first few days helps too.

I’m pregnant. Can I have a wax?

Often, yes, but your skin may be more sensitive during this time. When in doubt, check with your midwife or doctor first, and mention it in your request.

Intimate treatments

What is the difference between bikini line, Brazilian and Hollywood?

A bikini line removes only the hair visible outside your bikini or underwear. A Brazilian removes almost everything, leaving a small strip or triangle if you like. A Hollywood is completely smooth.

An intimate treatment makes me nervous. Is that normal?

Completely normal. Dilek works discreetly and respectfully, explains every step beforehand and you set the pace. You can also ask all your questions by email before your appointment.

Can I have a wax during my period?

Feel free to mention it beforehand. Your skin may be more sensitive at that time, and you can choose whether to reschedule.

Appointments and practical

How do I request an appointment?

On the ‘Book appointment’ page you choose your treatment, a preferred date and a time of day. You receive an acknowledgement straight away. Your appointment is only final once Dilek has confirmed it personally.

Where do treatments take place?

Treatments are available by appointment only. Practical location details are shared personally after confirmation.

What does a treatment cost?

You’ll receive the current rates personally by email. Feel free to mention which treatments you’re interested in.

Do you also offer laser hair removal or other treatments?

Laser hair removal is not offered. New treatments are only announced once they are genuinely available.

Privacy

What happens to the details I enter?

They are only used to answer your question and arrange your appointment, and are stored in the website's secured database, which only Dilek can access. Read more in the privacy policy.

Should I include medical information in the form?

No, preferably not. Just mention that there is something to take into account; you can discuss the details in person.

Appointment

Ready for a moment for yourself?

Request your appointment in a few steps. You receive an acknowledgement straight away, and Dilek contacts you personally to confirm your appointment.

  • By appointment only
  • Treatments are available by appointment only. Practical location details are shared personally after confirmation.
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